Child Safety Standards
SmartGali is deeply committed to the safety and well-being of children on our platform. All apps within social or dating categories must provide published safety standards and contact information to comply with child safety standards policy.
Our Commitment to Child Safety
SmartGali — operated by Nighwan Technology Pvt. Ltd.
SmartGali is a hyperlocal social platform connecting communities across India. As a platform operating within social categories, we are fully committed to maintaining the highest standards of child safety and protection. We actively work to prevent child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM) on our platform, in accordance with applicable laws and international best practices.
Safety Standards URL
Provide a link to your app's externally published standards against child sexual abuse and exploitation (CSAE)
Published Safety Standards
Our CSAE Prevention Standards Include:
Zero Tolerance Policy
SmartGali maintains a strict zero-tolerance policy toward any content that sexually exploits or abuses minors. Any such content is immediately removed, and the responsible account is permanently banned.
Age Verification & Minors Protection
We implement age verification measures and restrict minors from accessing adult-only features. Our platform design prioritizes child-safe defaults for all community features.
Content Moderation
We employ automated detection systems and human moderators to identify and remove CSAE content proactively. Suspected content is reviewed within 24 hours of flagging.
Reporting Mechanisms
Users can report child safety concerns directly in-app. All reports are treated with urgency and reported to the relevant national and regional authorities as required by law.
Data Retention for Investigations
SmartGali retains relevant user data in accordance with law-enforcement cooperation requirements, to support investigations into child exploitation and abuse.
Regular Audits & Training
Our trust and safety team undergoes regular training on identifying and responding to CSAE. We conduct quarterly audits of our policies and technical safeguards.
Designated Contact
The designated point of contact must be ready and able to speak about SmartGali's child sexual abuse material (CSAM) prevention practices and compliance.
This is the developer account contact email. It updates automatically if the developer contact email changes.
Response Commitment: Our designated contact is available during business hours (Monday–Saturday, 9 AM – 6 PM IST) and will respond to child safety inquiries within 24 business hours. For urgent law-enforcement requests, expedited review is available through our legal correspondence channel.
Terms & Legal Compliance
SmartGali's commitments under child safety law
In-App Child Safety Reporting
Smart Gali allows users to report child safety concerns directly in-app. Every post, profile, comment, or message on our platform can be reported using the in-app "Report" feature. Reports flagged as child safety issues are escalated to our Trust & Safety team within 2 hours of submission.
Compliance with All Relevant Child Safety Laws
SmartGali complies with all relevant child safety laws applicable in India and any other jurisdiction where our platform operates. This includes but is not limited to:
- Protection of Children from Sexual Offences (POCSO) Act, 2012
- Information Technology (Intermediary Guidelines & Digital Media Ethics Code) Rules, 2021
- Indian Penal Code provisions related to child sexual abuse
- UN Convention on the Rights of the Child (UNCRC) principles
Reporting to Regional & National Authorities
SmartGali actively reports suspected CSAM and child exploitation cases to the relevant regional and national authorities, including the National Crime Records Bureau (NCRB), Cyber Crime Cell, and National Center for Missing & Exploited Children (NCMEC) as applicable under international law.
How to Report Child Safety Concerns
If you encounter child safety violations on SmartGali, act immediately
In-App Report
Tap the three-dot menu (⋮) on any post, profile, or message and select "Report" → "Child Safety"
Email Us
Send an email to sandeep@nighwantech.com with subject line: "URGENT: Child Safety Report"
Cyber Crime Portal
For immediate action, report directly to India's National Cyber Crime Reporting Portal at cybercrime.gov.in
Emergency: If a child is in immediate danger, please contact your local emergency services (India: 112) immediately before filing an in-app report.
Together, We Protect Children
Child safety is not just a policy requirement — it is a moral obligation. SmartGali will continue to invest in technology, people, and partnerships to ensure our platform is safe for every user, especially the most vulnerable.
Last updated: 30 July 2026 · SmartGali — Nighwan Technology Pvt. Ltd.